1. Information Collected
We collect information to provide better services to all our users. The types of information we may collect include:
- Contact Form Information: When you use our contact form, we collect your name, email address, aircraft/service topic, location, and the contents of your message.
- Cookies and Functional Technologies: We collect essential data required for the website to function, as well as analytics data if you consent via our cookie banner.
2. Purpose of Processing
The information collected is used for the following purposes:
- To respond to your inquiries regarding aircraft cleaning and planning services.
- To improve website performance and user experience.
- To maintain security and prevent fraudulent activity.
3. Third-Party Processors
We do not sell your personal data. We may share necessary information with trusted third-party service providers (such as hosting providers and basic analytics platforms) solely for the purpose of operating this website. These providers are bound by confidentiality agreements and are restricted from using your data for their own purposes.
4. Retention and Security
We retain contact information only as long as necessary to fulfill the purpose of your inquiry, or as required by law. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure.
5. Your GDPR Rights
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (Right to be Forgotten).
- Restrict or object to processing.
- Data portability.
6. CCPA/CPRA Rights
Where applicable under California law, residents have the right to know what personal information is collected, the right to delete that information, the right to opt-out of the sale of information (which we do not do), and the right to non-discrimination for exercising these rights.
7. International Transfers
Your information may be processed outside of your country of residence. Where this occurs, we ensure that appropriate safeguards are in place in compliance with European data protection standards.
8. Contact Information
As we are a small organizational entity, we have not appointed a formal Data Protection Officer (DPO). However, our privacy contact point is fully equipped to handle your data rights requests.
If you have any questions or wish to exercise your rights, please contact our privacy representative at: [email protected]